![]() Dining was awesome, we had the half-board option chosen, so glad we did. I went out 100 feet, and the water only reached my chest level, I am 5 feet 6 inches tall !! We took two excursions set up by the front desk ( thank you Nathaly ). The water was always inviting, and safe to swim in or just laze around in. ![]() Speaking of which, the sea and beach were only a three minute walk away, no kidding !! The beach itself was golden sand, no rocks or pebbles to speak of, very clean. And the reason is obvious: everything associated with this hotel was top-knotch, from the front desk staff, to the dining area staff, to the room cleaning staff, to the bar staff, to the pool staff, in general, to EVERYONE !! We were upgraded upon arrival to a south facing room ( #411 ), a great location to see everything, including the Mediterranean Sea. Three months later it jumped to #1, and has been there ever since. At the time, it was rated #3 out of 23 hotels in Can Pastilla. My wife and I had never been to Mallorca before, the Helios was our hotel of choice when we first booked. An advice for other customers: I can’t say do not book anything at the spa there, however make sure it is not with this lady.… An advice to the management: Get someone who like their job there and can leave their phone away for at least 50 minutes. Not very welcoming nor smiling tho, and clearly the most funny part is that she has the guts to tell you to put your mobile phone on silence right when you arrive (in a slightly rude way but I would put that on the language barrier). When booking I was only the second customer of the day on the list so I am sure she had plenty of time to text her friends before or after. No pressure at all, just slightly applying oil, and the worst thing is clearly that this lady (Cristina) did spend her time texting on her phone, leaving me laying down like an idiot every 3 minutes to check her phone and reply. I must say this was the worst experience I’ve I had with someone giving me a massage. But it wouldn’t big such a big deal if the massage was at the level. I booked a message for 50 minutes and it lasted less. Only few minutes away from the airport and not so far from city center Negative: Only really bad point is the spa.Aurélie at the reception is a gem and was really welcoming and helpful with any request.Barcelo Bavaro Palace All Inclusive Resort.Hotels near University of the Balearic Islands.Hotels near Son Costa - Son Forteza Station.Hotels near Poligon de Marratxi Station.Hotels near Conceptos Moda Can Pastilla.Hotels near Clips Mallorca Bikes | Bike rental | Can Pastilla.Majorca Adults Only and Adult Friendly Hotels.Helios Mallorca Hotel & Apartments Rooms.Helios Mallorca Hotel & Apartments Pool.Helios Mallorca Hotel & Apartments Features.Hotels near Helios Mallorca Hotel & Apartments.
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